Online Access Free 700-039 Exam Questions

Which option is a next-generation agent and supervisor desktop that offers a user-centric design to enhance customer care satisfaction along with a collaborative experience?

• A.Cisco WebEx
• B.Cisco Finesse
• C.Cisco SocialMiner
• D.Cisco Jabber

You are discussing unified communications applications with a customer. The same customer has also been approached by ShoreTel. The customer feels that the ShoreTel solution lacks complexity and is easy to use.
Which response is best in this situation?

• A.The Cisco solution is complex, but Cisco has certified partners to provide practical advice and hands-on expertise.
• B.Cisco provides a complete solution and superior applications, therefore the complexity increases.
• C.Cisco continuously enhances interfaces to simplify system administration and provide ease-ofuse.
• D.Cisco provides a converged architecture that is simple and easy to use.

Which of the following is a main business requirement in the financial services industry?

• A.High-performance trading
• B.Customer retention
• C.Reduce time to market for new innovative financial products
• D.Integration of financial trading applications at the desktop
• E.Lower IT expenses through virtualization

Which two characteristics are differentiators for the Cisco ISR router compared to the competition? (Choose two.)

• A.Support of analog voice connections
• B.Routes network traffic down alternative paths to avoid congestion, which switches cannot do
• C.Operational simplicity through a single, universal Cisco IOS Software image. Services Ready Engine, EnergyWise innovations, and investment protection
• D.Decoupling the delivery of software from hardware on optional service modules
• E.Integration of WLAN access points

Which two options represent the critical concerns of a desktop application manager regarding Cisco Collaboration Architecture? (Choose two.)

• A.Can your Collaboration application self-diagnose problems'?
• B.I'm concerned about the reporting capabilities of your desktop collaboration application
• C.I'm concerned about integration into our existing application infrastructure
• D.Collaboration sounds sophisticated, but how does this support our sales force?
• E.Implementing instant messaging can become a security threat.How secure is your Collaboration application?