Online Access Free 700-039 Exam Questions

Which two of the following are reasons why it is important to clearly understand a customer's business model when preparing the Cisco Collaboration Architecture proposal for that customer? (Choose two.)

• A.It presents how collaboration can increase efficiency and value creation.
• B.It helps to show how to improve ROI and TCO, and align them with Cisco Collaboration Architecture.
• C.It defines CapEx and OpEx parameters for easier definition of value proposition.
• D.It helps to link Cisco Collaboration Architecture directly to that business model
• E.It unveils the weaknesses of the customer's business model

Where will an account manager find the largest source of case studies, whitepapers, demos, and vertical-oriented Information around Cisco Collaboration?

• A.Cisco Competitive Edge Portal
• B.Collaboration Use Case
• C.Steps to Success
• D.Cisco Collaboration business case
• E.QuickStart for Cisco Collaboration

You are discussing Cisco Collaboration Architecture with the IT manager of an organization.
Which three statements are effective responses that relate to the IT manager's concerns? (Choose three)

• A.Collaboration tools improve upon ways in which corporations can enforce employee accountability.
• B.A fully-deployed Collaboration Architecture supports efficient training in a variety of ways
• C.Initial costs may be higher, but comparing the Total Cost of Ownership over a five-year period will show that the Cisco product is less expensive.
• D.The Collaboration Architecture, by design, ensures the highest availability.
• E.A centralized Collaboration Architecture deployment will ease management and save money.
• F.Improved collaboration tools improve the end-user experience and will make the IT manager more popular

Which two services are often led by Cisco? (Choose two)

• A.Software upgrade services
• B.Software-based services
• C.Cloud services
• D.Hardware replacement services
• E.Maintenance services

The customer satisfaction index is an important business Key Performance Indicator Which building block of the business model references that KPI?

• A.Channels
• B.CRM
• C.Key activities
• D.Customer segments