Online Access Free 820-422 Exam Questions

What type of document should be used to outline terms between an IT services provider and the business or customer?

• A.Service Level Agreement
• B.Capacity Management Plan
• C.Operational Level Agreement
• D.Service Improvement Plan

Which option is an "impacting" solution?

• A.Software that helps to increase server performance.
• B.A chat and conference call application for end users
• C.A capability to consolidate data from regions,so it can be analyzed for global trends.
• D.Backup storage units

Which statement about a network assessment is accurate?

• A.Can only be performed with tools that cover Cisco and competitor footprints
• B.Performed by only by using Cisco Discovery Services
• C.Can be performed by using any appropriate management and inventory discovery tool
• D.Only available in Cisco Prime

What does "priority vs.impact" show?

• A.How projects could be most easily shifted among cloud and on-site infrastructure
• B.The relative levels of importance and impact,for projects within scope of the roadmap
• C.The relationship between initiatives and which executives have the highest level of support for these efforts
• D.The sequence which products should be implemented,based on the company's available cash

Time-of-day routing in Cisco Unified Communications Manager is configured in which of these ways?

• A.directly on the route pattern using an explicit timetable
• B.by specifying a time schedule on the phone device CSS
• C.by specifying a time schedule on the partition that is being used for time-of-day routing
• D.by specifying a time period on the phone device CSS
• E.by specifying a time period on the partition that is being used for time-of-day routing