Online Access Free 820-424 Exam Questions

What is a business use case?

• A.A high level process supporting a goal
• B.A way of lowering costs
• C.A roadmap to introduce new technology
• D.A list of exceptions to be tested

Which approach is recommended for gaining deeper insight into pain points raised by a senior customer business leader?

• A.Ask open ended questions about goals and impacts from challenges
• B.Inform the customer of some statistics about their competitors, to get a reaction
• C.Speak with peers of the customer leader, to find out whether this person has a reputation for making problems sound bigger than they really are
• D.Lead an exercise to define revenue the customer could gain from using remote experts on sales calls

Which two options should be included within the Introduction section of a business case? (Choose two.)

• A.Finance Options
• B.Purpose of Case
• C.Background
• D.Stakeholder List

Which two options are examples of critical success factors that might affect the consumption of solutions and services? (Choose two.)

• A.Increase the productivity of the sales force.
• B.Increase the percentage of servers virtualized.
• C.Increase the overall speed of the campus LAN.
• D.Reduce the time to market for launching new products.

Which option is used to describe organizations that are less comfortable with technology and may have some skepticism towards it?

• A.Early majority
• B.Laggards
• C.Late majority
• D.Early adopters