Online Access Free 820-427 Exam Questions

A regional bank wants to improve the customer satisfaction score for its online banking user base by 25%. Which two system capabilities best support this business outcome? (Choose two.)

• A.The creation of a consistent customer master that spans across all customer-facing business units (credit card, consumer banking, mortgage, personal loan).
• B.A user experience that is optimized around how the company's backend order management system processes transactions.
• C.Implementing a cloud computing solution that incorporates industry best practices.
• D.Single sign-on access management which enables customer authentication credentials to carry forward across multiple banking applications.
• E.The introduction of an Enterprise Resource Planning platform to replace the company's ecosystem of legacy applications.

DRAG DROP

Correct Answer:

What development methodology includes adaptive planning, early delivery of partial solution pieces, continuous improvement, and delivering products with the minimum amount of work?

• A.Spiral model
• B.Prototyping with strict enforcement of corporate standards for consistency
• C.Agile development model
• D.Waterfall model

DRAG DROP

Correct Answer:

Your company is launching a new business and leaders are unsure if government regulations will limit growth. You are planning to discuss the business case with a Finance Director. What are two elements of value that you should focus on? (Choose two.)

• A.Steady costs with three good options that Finance can use for charging different departments for their pieces of the infrastructure
• B.Whether leasing the solution is a better way to recruit for the future
• C.Mitigating or limiting the impact of risks
• D.Flexibility to change service level specifications in a contract with clearly identified costs for different commitments from the providers
• E.Whether purchasing the solution in pieces will make it easier to recruit highly creative software developers