A customer has been using a computer to download and copy files to a USB flash drive. The customer accidentally stepped on the power strip, and the computer suddenly powered off.
When the computer turned back on, it displayed an error message: No OS found. Which of the following should a technician perform NEXT?

A technician needs to remove malware from a Windows system. The technician has already performed research on the malware and determined it is a memory virus. Which of the following steps should the technician take NEXT?

A client wants a technician to create a PC naming convention that will make the client's PCs easier to track and identify while in use. Which of the following naming convention formats should the technician follow?

A user reports unwanted pop-ups are appearing on a computer's screen, and the system is performing slowly. Which of the following should a technician do FIRST to troubleshoot the threat? (Select TWO).

A manager requests remote access to a server after hours and on weekends to check data. The manager insists on using the server.
Before granting the access, which of the following is the MOST important step a technician can take to protect against possible infection?