A manager with a restricted user account receives the following error message:
Windows Update cannot currently check for updates because the service is not
running.
The manager contacts the help desk to report the error. A technician remotely connects to the user's
computer and identifies the problem. Which of the following should the technician do NEXT?

A technician is in the process of upgrading Windows 8 to Windows 10. The technician needs to make sure all of the applications, user profiles, documents, and PST files are preserved. Which of the following methods would the technician MOST likely perform on the computer?

Which of the following is required to receive GPOs from a system's centralized servers?

A technician receives a phone call regarding ransomware that has been detected on a PC in a remote office.
Which of the following steps should the technician take FIRST?

An office manager emails a technical support contractor about a new desktop for one of the workers. The office manager provides a specific configuration for the desktop. The technician notes the request will require the purchase of a new system. New system purchases are not in the scope of the support agreement. Which of the following should the technician do NEXT?