Which of the following file types uses the net use command.

A customer has been using a computer to download and copy files to a USB flash drive. The customer accidentally stepped on the power strip, and the computer suddenly powered off.
When the computer turned back on, it displayed an error message: No OS found. Which of the following should a technician perform NEXT?

Following instructions from the help desk, a company employee turns off a workstation that has a suspected ransomware infection. A technician is dispatched later to investigate the workstation.
Which of the following should the technician perform FIRST?

Which of the following would be the FASTEST method to perform a clean install of the latest Windows OS?

An IT manager receives a call from a user who states a technician completed work on a department laptop within the last week. The user indicates the technician tried to explain the issue with the laptop, but the user was unable to understand because the technician used a lot acronyms. Additionally, the user claims the technician spoke too quickly when explaining the issue and seemed preoccupied with a cell phone. The IT manager wants to address an email to the IT department to ensure the user's complaints are conveyed to the team. Which of the following should the IT manager recommend in the email to the team? (Select TWO).