A technician is helping a remote user. The technician asks the user to open a specific folder on the root directory of the computer. The user cannot find a folder with that name. The technician explains that a few settings are needed to allow the folder to appear. Which of the following should the user do to be able to see the folder? (Choose two.)

A technician installs a Bluetooth headset for a user. During testing, the sound is still coming from the speaker on the computer. The technician verifies the headset shows up in Device Manager.
Which of the following would the technician most likely do to fix this issue?

A customer reports that a computer is displaying pop-ups and making unexpected sounds. Which of the following should a technician do before remediating this issue?

Which of the following is the quickest way to move from Windows 10 to Windows 11 without losing data?

An employee is using a photo editing program. Certain features are disabled and require a log-in, which the employee does not have. Which of the following is a way to resolve this issue?