220-1202 Exam Question 116
Which of the following file extensions are commonly used to install applications on a macOS machine? (Choose three.)
220-1202 Exam Question 117
SIMULATION 2
As a corporate technician, you are asked to evaluate several suspect email messages on a client's computer. Corporate policy requires the following:
- All phishing attempts must be reported.
- Future spam emails to users must be prevented.
INSTRUCTIONS
Review each email and perform the following within the email:
- Classify the emails
- Identify suspicious items, if applicable, in each email
- Select the appropriate resolution
If at any time you would like to bring back the initial state of the simulation, please click the Reset All button.






As a corporate technician, you are asked to evaluate several suspect email messages on a client's computer. Corporate policy requires the following:
- All phishing attempts must be reported.
- Future spam emails to users must be prevented.
INSTRUCTIONS
Review each email and perform the following within the email:
- Classify the emails
- Identify suspicious items, if applicable, in each email
- Select the appropriate resolution
If at any time you would like to bring back the initial state of the simulation, please click the Reset All button.






220-1202 Exam Question 118
A junior technician is working on a customer request. The junior technician cannot complete the work and escalates the issue to a senior technician. The senior technician completes the work, but the outcome does not match the customer's request. Which of the following communication techniques should the junior technician have followed?
220-1202 Exam Question 119
A company computer is being repurposed within an organization. The existing configuration has a static IP address, but it is no longer required. Which of the following should a technician do to satisfy the network requirements?
220-1202 Exam Question 120
A user is unable to use the latest version of an application on a legacy, personal tablet. Which of the following is most likely the reason?
