Online Access Free JK0-802 Exam Questions

A technician recently installed a new video card in a PC. The PC already has integrated video on the motherboard. When the technician turns on the PC, there is no video. Which of the following is MOST likely the cause?

• A.The video card is unsupported by the motherboard.
• B.The incorrect video card drivers are installed.
• C.The power connector for the video card is unplugged.
• D.The motherboard BIOS version is out of date.

A customer calls and states when they are typing on their keyboard certain letters consistently display numbers instead of letters. Which of the following is the cause of the issue?

• A.Bluetooth keyboard did not pair properly
• B.Keyboard connector is coming loose
• C.Num lock is on
• D.Scroll lock is on

Which of the following functions describes Patch management?

• A.Determining appropriateness, platform destination, and scheduling of incremental system backups.
• B.Determining appropriateness, platform destination, and scheduling of router table updates.
• C.Determining appropriateness, platform destination, and scheduling of permission propagations.
• D.Determining appropriateness, platform destination, and scheduling of operating system and application updates.

A user reports that they are receiving intermittent BSOD error messages. Which of the following tools should a technician use to determine which hardware is failing?

• A.Memory diagnostics
• B.Loopback plug
• C.POST card
• D.Performance monitor

A customer states that their wireless stops working a few times a day. They said the
problem started when a new neighbor moved in. Which of the following is the MOST likely cause of the issue?

• A.Wireless channels are overlapping.
• B.Neighbors have SSID broadcast enabled.
• C.Neighbors are using the same encryption.
• D.Neighbors are using the same model router.