The network troubleshooting methodology is a systematic process of identifying and resolving network problems. It consists of eight steps:
1. Identify the problem.
2. Establish a theory of probable cause.
3. Test the theory to determine the cause.
4. Establish a plan of action to resolve the problem and identify potential effects.
5. Implement the solution or escalate as necessary.
6. Verify full system functionality and, if applicable, implement preventive measures.
7. Document findings, actions, and outcomes.
8. Write the lessons learned.
The last step, writing the lessons learned, is important for improving the network troubleshooting skills and knowledge. It involves reviewing the entire troubleshooting process, analyzing the root cause of the problem, evaluating the effectiveness of the solution, and identifying any best practices, tips, or tools that can be used for future reference. Writing the lessons learned can also help to update the network documentation, policies, and procedures, and share the experience and feedback with other network professionals

"Jitter is the loss of packets due to an overworked WAP. Jitter shows up as choppy conversations over a video call, strange jumps in the middle of an online game-pretty much anything that feels like the network has missed some data. Latency is when data stops moving for a moment due to a WAP being unable to do the work. This manifests as a Word document that stops loading, for example, or an online file that stops downloading."

The maximum transmission unit (MTU) is the largest size of a data packet that can be transmitted over a network. A standard Ethernet frame supports an MTU of 1500 bytes, which is the default value for most Ethernet networks. Larger MTUs are possible with jumbo frames, but they are not widely supported and may cause fragmentation or compatibility issues. Reference: https://partners.comptia.org/docs/default-source/resources/comptia-network-n10-008-exam-objectives-(2-0), https://en.wikipedia.org/wiki/Maximum_transmission_unit

Change management documentation is a record of the changes that have been made to a system or process, including the reason, date, time, and impact of each change. A technician can reference this documentation to find what solution was implemented to resolve a previously encountered issue, as well as any potential side effects or dependencies of the change. Reference: https://www.comptia.org/blog/what-is-change-management

LACP stands for Link Aggregation Control Protocol and is a protocol that allows multiple physical ports to be combined into a single logical port. This can increase bandwidth, redundancy, and load balancing for a server. LACP is part of the IEEE 802.3ad standard for link aggregation. STP stands for Spanning Tree Protocol and is a protocol that prevents loops in a network by blocking redundant links. 802.1Q is a standard for VLAN (Virtual Local Area Network) tagging, which allows multiple logical networks to share the same physical infrastructure. Duplex is a mode of communication that determines how data is transmitted and received on a link. Full duplex allows simultaneous transmission and reception, while half duplex allows only one direction at a time.