The closing phase is when the project manager and the team finalize the project, deliver the outcomes to the
customer, obtain formal acceptance, conduct lessons learned, and hand over the project to the operations team.
Identifying the baseline go-live date, the operational training, and the handoff procedures are part of the
closing activities that ensure a smooth transition and closure of the project. References = CompTIA Project+
Study Guide: Exam PK0-005, 3rd Edition, Chapter 14: Closing Projects, p. 333-334.

Explanation
A RACI chart would be the most useful option for the project manager to illustrate roles for major project activities for an upcoming project kickoff. A RACI chart is a visual representation of a RACI matrix that shows who is responsible, accountable, consulted, and informed for each task or activity in a project using a table format. A RACI chart can help to communicate anddocument the roles and expectations of each team member and stakeholder for the project and ensure alignment and agreement.

The statement of work (SOW) would be the next document that a project manager should update once the need to procure goods and/or services is identified. A SOW is a document that defines the scope, deliverables, schedule, and terms and conditions of a project or contract. A SOW typically includes information such as purpose, scope of work, location of work, period of performance, deliverables schedule, applicable standards, acceptance criteria, special requirements, and payment schedule. A SOW can help to establish a common understanding and agreement between the client and the service provider on what needs to be done and how it will be done.

Limiting access to members of the project team is a way to minimize the risk of compromising the project
details if a cloud service is used. This means that only authorized and trusted individuals can access, view,
modify, or share the project information stored in the cloud. Limiting access can prevent unauthorized access,
data leakage, cyberattacks, or espionage from external parties who might want to steal or sabotage the new
technology. Limiting access can also reduce the risk of human error, negligence, or misconduct from internal
parties who might accidentally or intentionally expose or misuse the project
information123. References = CompTIA Project+ Study Guide: Exam PK0-005, 3rd Edition, Chapter 4:
Project Communications, p. 143; Cloud Security Risks and How to Mitigate Them | Cloud Academy; Cloud
Security: How to Secure Your Data in the Cloud | Kaspersky; Cloud Security: Best Practices for Securing
Cloud Computing | Cloud Security Alliance

A rollback plan is a contingency plan that describes how to revert the system to its previous state in case the
change fails or causes problems. A rollback plan is important to minimize the impact of a failed change and
ensure the system's availability and functionality12.
A deployment plan is a document that outlines the steps and procedures for implementing the change in the
production environment. A deployment plan is important to ensure the change is executed smoothly,
efficiently, and securely, and that the system meets the expected performance and quality standards34.