Online Access Free 312-75 Exam Questions

Which of the following is the PRIMARY reasons an instructor should display effective presentation skills?

• A.To get good evaluations from students
• B.To attract and maintain the student's attention
• C.To ensure learners have a comfortable learning environment
• D.To encourage students to refer to their friends to the instructor school
• E.To ensure that student drop-out rate is low

You are taking over a class that has many problem with the previous instructor, who was terminated for his lack of technical knowledge. Although you are well-qualified to tech the course, you realize that is essential to establish your credibility before will NOT help you establish credibility with the class?

• A.Mentioning the reasons the previous instructor was terminated
• B.Stating that each student will be graded based on his or her performance of the objectives.
• C.Informing the class of you expectations and defining the classroom rules
• D.Stating your qualification to tech the course
• E.Allowing the class to ask about your background

You are delivering a lecture to a new group of learners. At different points in the lecture students have problems understanding the new concepts. Select two techniques below that you can use to help them overcome their confusion:

• A.Make minor re-sequencing of activities to meet learner's needs-
• B.Give additional examples about the concept.
• C.Restate the information you just gave about the concept.

An instructor's role is to do all of the following except:

• A.Make changes to meet instructor's preferences.
• B.Make sure learning materials are current
• C.Make adjustments to meet student's needs.

Mrs. Swella is instructing her students to be help desk technicians. She wants them to understand the frustration they may experience once on the job.
Which one of the Mowing presentation techniques is correct to use m the above situation?

• A.Reading assignments on the subject of customer relations
• B.A lecture presented on the basic principles of customer relations
• C.Role play in which the instructor plays the help desk technician
• D.Role play in which the student plays the help desk technician