Online Access Free E20-918 Exam Questions

An IT group within an organization is transforming their virtualized data center to ITaaS. They plan to implement a chargeback method to appropriately bill the lines of business for the resources consumed. IT will initially offer a Windows platform for the QA personnel to perform end user testing on the application developed by the engineering group.
How would they effectively determine the cost of a service instance?

• A.Use the cost of the hardware, software, and licensing. Add in growth, then factor in the number of VMs that the hypervisors can support.
• B.Use the price that is used by a competitive CSP as a baseline. Factor in variable administrative costs, and then divide by the number of planned service instances.
• C.Use the Windows license cost and growth requirements, then factor in the number of service instances that can be supported.
• D.Use the fixed costs and variable costs associated with the service, then factor in the number of service instances that the infrastructure resources can support.

An organization wishes to move toward full ITaaS implementation. Their IT team is skilled, disciplined, and exhibits strong teamwork. They have demonstrated the ability to deliver services with supporting processes and regulations.
As their ITaaS consultant, you need to take them to the next level in the service orientation maturity model. What is the next level?

• A.Service Aware
• B.Service Neutral
• C.Service Aligned
• D.Service Capable

In an effort to grow market share, a financial company has decided to expand their portfolio of web-based services to residential and mobile users. To improve adoption of these services, the software development team was given the requirement to encrypt data in flight without requiring a software footprint on the client.
Which capability best meets their in-flight encryption requirement?

• A.SSL VPN
• B.PGP
• C.Cipher-text
• D.IPSEC

A hosting company operates from two data centers and typically hosts very large customers. The delivery and support of their IT infrastructure is not service driven. Customers suffer significant lead times to establish new operational environments, or to change existing infrastructure requirements.
A new, highly secure application development environment has been requested by one of the hosting company's customers. The customer has a tight time frame and needs to be able to create a test environment on-demand, within hours. The hosting company has decided to transition to ITaaS to meet the needs of this (and future) clients.
What must be done to achieve this?

• A.Create an IaaS capability. Agree upon the infrastructure dependencies to meet the application's needs. Use server provisioning tools to build servers when needed.
• B.Allocate capacity in the virtual environment. Maintain an agreed upon set of server gold builds. When needed, start the appropriate number of servers from templates.
• C.Create a PaaS offering and contract. Automate and orchestrate the creation of the environment on-demand.
• D.Utilize a public SaaS provider. Analyze the dependencies that the application may have on infrastructure that is located in the hosting data center.

An organization wishes to move toward a full ITaaS implementation. They have a good understanding of Service Oriented Architecture (SOA), but have not established the needed education, teamwork, and discipline to take them to full ITaaS implementation.
As their ITaaS consultant, you need to take them to the next level in the service orientation maturity model. What is the next level?

• A.Service Aware
• B.Service Neutral
• C.Service Aligned
• D.Service Capable