Online Access Free CDFOM Exam Questions

The organization is preparing for business continuity.
Due to the current economic situation, management wants to spend as little money as possible on an alternative facility.
Which option should you propose?

• A.Government owned
• B.Company owned
• C.Co-location
• D.DR provider

Customer surveys and complaints provide input for

• A.Capability assessment
• B.Needs Analysis
• C.Service Improvement Process
• D.Service portfolio

To set up a framework for an effective environmental management system, which standard should be followed?

• A.LEED
• B.ISO 14001
• C.EU-COC
• D.ISO 5001

The needs analysis is completed, and services have been defined.
What makes a good service definition?

• A.It should have an underlying SLA
• B.It should be SMART.
• C.It should follow PDCA
• D.It should meet the ROI

During what project phase do you need to start involving the stakeholders?

• A.Monitoring and control the project
• B.Planning the project
• C.Initiating the project
• D.Executing the project