Online Access Free MOFF.EN Exam Questions

Which of the following tasks belongs to the System Administration Service Management Function (SMF)?

• A.planning, monitoring, and reporting activities relating to system capacity
• B.validating that the operations staff has documented their day-to-day activities
• C.managing operational staff objectives
• D.administering centralized and distributed processing environments

Which of the following is one of the questions that IT operations should consider when formulating risk action plans?

• A.Do the operations staff develop an information system to prevent a risk from occurring?
• B.Do the operations staff know enough about the risk?
• C.Do the operations staff delegate the identification of a risk?
• D.Do the operations staff buy an information system to prevent a risk from occurring?

Which of the following is one of the principles that the MOF Process Model addresses to assist the support and delivery of services?

• A.Structured architecture
• B.Strong teams
• C.Portfolio management
• D.Cost management

For which type of administration does System Administration not have responsibility?

• A.Messaging administration
• B.Database administration
• C.Telecommunications systems administration
• D.Directory Services administration

Which of the following is part of the Changing Quadrant?

• A.the Operations Review
• B.the Capacity Management Service Management Function (SMF)
• C.the Infrastructure Engineering SMF
• D.the post-implementation review (PIR)