Online Access Free CLSSYB Exam Questions

Benefits and working conditions would be primarily the concern of which of the following?

• A.Voice of the Business
• B.Voice of the Process
• C.Voice of the Customer
• D.Voice of the Employee

The Control Plan is created following the finalization of the Measure Phase and can be closed when?

• A.Never, a Control Plan must stay in place
• B.When the Champion says so
• C.At the fiscal yearend of the business
• D.After the project costs have been recouped

The DMAIC approach to problem solving stands for Define, __________, Analyze, Improve and Control.

• A.Measure
• B.Manage
• C.Manipulate
• D.Memorize

When we create a Process Map we use a __________ to show the direction of work flow.

• A.Double lines
• B.Solid line arrow
• C.Series of dots
• D.Dashed line arrow

When we create a Process Map we use a __________ to show the direction of work flow.

• A.Double lines
• B.Solid line arrow
• C.Series of dots
• D.Dashed line arrow