Online Access Free GCP-GC-IMP Exam Questions

How do you represent your organization when you contact the Genesys Cloud support team?

• A.ID
• B.Agent Name
• C.Company Name
• D.Organization ID

You can add more than one outbound route to the contact center.

• A.True
• B.False

Where do you configure the Auto Invite setting to send email invites automatically when users are added?

• A.Admin > Account Settings > Organization Settings
• B.Admin > Account Settings > Organization
• C.Admin > Account Settings > Organization Settings > Settings

You want to upload a checklist to Genesys Cloud so that the Adventure Specialists can all access it to use when preparing for a new adventure. Which menu item would you click to start the upload process?

• A.Activity
• B.Chat Icon
• C.Admin
• D.Documents

What Genesys Cloud configuration option provides a way to ensure that phones of a specific make and model are all deployed with the same settings?

• A.Base Settings
• B.Default Station configuration
• C.IP Phone Templates
• D.Managed IP Phones