GCX-ARC Exam Question 21
Your contact center wants to track the outcome of calls and chats. What can be configured within Genesys Cloud to provide this functionality?
GCX-ARC Exam Question 22
Which of the following is an automated telephony system that interacts with callers, gathers information, and routes calls to the appropriate recipients?
GCX-ARC Exam Question 23
Which variable's value indicates whether the flow is running in debug mode?
GCX-ARC Exam Question 24
Changes in system prompts will take effect within a couple of minutes, whereas changes to user prompts may take up to an hour to take effect.
GCX-ARC Exam Question 25
Architect supplies a built-in _______________ flow.