Online Access Free HP2-B102 Exam Questions

A client who purchases new technologies upon the recommendation of their colleagues is part of which group?

• A.Laggard
• B.Late majority
• C.Early majority
• D.Early adopters

What is the key driver in a transactional sale?

• A.the product
• B.perceived customer benefits
• C.the customer
• D.long-term planning

Which statement is true about initial contacts between a customer and a business?

• A.Most initial contacts are face to face
• B.Most initial contacts occur through documents.
• C.Most initial contacts occur during the day.
• D.Most initial contacts result in a purchase.

What is the goal when optimizing an imaging and printing fleet?

• A.replacement of single-function printers with multifunction devices
• B.centralization of printing on a few devices
• C.replacement of all ink devices with laser devices
• D.a balance between cost and productivity

What is one way to research a client's regulations, challenges, and concerns?

• A.find and study its trade association's website
• B.interview the client's customers
• C.talk to the previous sales person who serviced the account
• D.call your client's competitors and ask questions