Online Access Free HP2-B25 Exam Questions

Which printer component can hold an electrical charge until exposed to light?

• A.print drum (OPC)
• B.charging roller
• C.corona
• D.laser

A customer calls and reports receiving the message: 13.02.00 JAMS IN RIGHT DOOR. She does not see any paper in the paper path. What should you do first to help the customer clear the jam?

• A.Ask the customer if they have been using supported media in Tray 1.
• B.Check the User Guide or Service Manual for information on clearing the jam.
• C.Determine if the product has a c-path or an s-path and repair the jam accordingly.
• D.Ask the customer to open the right door to see if there is a paper jam.

Certpaper.com has a LJ 9000 printer connected to a 3000 sheet Stapler/Stacker. The stapler/stacker has been serviced and the now the printer is booting up with a 49.4c02 error. What needs to be done to resolve the issue?

• A.the stapler/stacker was left in service mode after servicing, and needs to be reset
• B.the printer firmware needs to be upgraded
• C.the firmware DIMM needs to be replaced
• D.the 3000 sheet stapler/stacker firmware needs to be upgraded

How can customers confirm that their print job has been sent to a specific printer?

• A.by double-clicking the printer icon on the desktop
• B.by right-clicking the printer icon and selecting See what's printing
• C.by right-clicking the printer and selecting Properties
• D.by right-clicking the printer icon and selecting Printing Preferences

What is a function of the beam detect mirror?

• A.reflects the laser beam to the drum
• B.checks the intensity of the laser beam
• C.senses the functionality of the laser diode
• D.scans the beam from left to right