Online Access Free HP2-H27 Exam Questions

Which HP business computer service tag item is no longer included on new HP notebook service tags?

• A.product name
• B.SKU number
• C.serial number
• D.model key

As of 2012, to which offline diagnostic tool did HP commercial desktops and workstations begin to transition?

• A.HP Insight diagnostics
• B.UEFI diagnostics
• C.HP Advanced BIOS diagnostics
• D.HP Advanced POST diagnostics

Which statement is true about HP products that carry a global warranty?

• A.Products serviced outside the country or region of original purchase are not delayed due to parts availability.
• B.Products under warranty must be serviced in the country or region where they are originally purchased, and no warranties are honored outside the country or region of original purchase.
• C.Extended warranties are not honored outside the country or region of original purchase.
• D.A product warranty may be transferred to another country or region as long as HP or an HP Authorized Service Provider (ASP) offers warranty service for the product model number.

How can you gain access to a system that is secured with a solenoid lock if you do not have the setup utility password?

• A.Call HP Support, and request the HP authorized service provider override password for the device.
• B.Remove the solenoid hood lock from the chassis using a FailSafe key available from HP support.
• C.Clear the CMOS by pressing and holding the CMOS button for three to five seconds.
• D.Clear the password using HP ProtectTools running from a USB drive.

What can you do to optimize communication over a wireless LAN?

• A.Use HP Wireless Assistant (HPWA) to boost the connection to the wireless adapter.
• B.Place the antennas facing away from the user and free of obstructions.
• C.Shut-down unused computers to open additional bandwidth for the troubled computers.
• D.Configure the wireless router for dual band 802.11n communication