Online Access Free HP2-H65 Exam Questions

Which tool allows you to instantly find and share Care Pack Services and stay informed with the latest news on HP Services?

• A.HP Cross Sell Solution
• B.HP Cirrus
• C.HP Support Center
• D.HP Sales Central

A customer wants to keep existing hardware with a higher level of support. Their hardware can be supported for one more year. There is a trigger for contract.
Which renewal option should you recommend?

• A.extend with Post-Warranty Care Pack
• B.extend with a standard or custom service contract
• C.propose Accidental Damage Protection
• D.protect new hardware with different HP Services

Your customer has an aging PC fleet that needs to be refreshed. There are two major concerns:
*Meeting environmental policies when disposing of the aging PCs
*Protecting the new PCs from theft and keeping sensitive data secure
Which solution would you offer to your customer?

• A.Deinstallation + Image load + Installation services
• B.Next Business Day onsite + Labeling and Tagging
• C.Deinstallation. Sanitization. and Recycling + Labeling and Tagging + Data and Device Security
• D.Installation services + Labeling and Tagging + Data and Device Security

What protects the customer against manufacturing defects, but has limited support coverage, service level, and duration, and the customer has no option for the repair SLA and method?

• A.Offsite Repair
• B.Defective Media Retention
• C.HP base warranty
• D.HP Services offerings within the Deploy stage

Which tool allows a customer to see the recommended services for their selection of hardware on your e-commerce website?

• A.HP Cross Sell Solution
• B.HP Cirrus
• C.HP Support Center
• D.HP Sales Central