Online Access Free HP2-I14 Exam Questions

Match the printing supplies term on the left with its definition on the right.

Correct Answer:

* Grey marketing: Genuine HP Product that sold in a region they are not intended for without the consent of HP
* Counterfeiting: Unauthorized use of a trademark on HP products that were note made under a license from HP
* Clones: New non-HP Cartridges that might violate IP such as patents used in Original HP Cartridges

Why should HP partners be aware of intellectual property (IP) rights infringement violations?

• A.Amazon fines and bans sellers that offer products that commit IP infringement violations.
• B.Partners that sell imitation cartridges that infringe on patents are not liable for legal costs incurred.
• C.Imitation cartridges that violate IP property rights usually arrive dead on arrival at customer sites.
• D.Sellers of imitation cartridges that violate IP property rights can face court action.

What can you do to verify that printing supplies are not counterfeit?

• A.Security labels on HP ink and toner cartridges are identical including the serial number that you need to enter at hp.com/go/anticounterfeit.
• B.Use a smartphone to scan the bar code on HP ink cartridges and the QR code on HP toner cartridges.
• C.All HP and Samsung ink cartridges carry a security label that you can validate by using an infrared scanner.
• D.All HP and Samsung toner cartridges carry a security label that you can check dy looking for the holographic features.

What is an advantage of EcoSmart Toner?

• A.compatibility with a wider range of HP and non-HP printers
• B.premium quality prints with less energy
• C.longer print permanence and greater resistance to smudging
• D.faster print speeds and better color precision

A customer has purchased an HP Color LaserJet Enterprise printer and wants to ensure its investment over the long term. Why should this customer buy only Original HP cartridges?

• A.Service technicians are likely to make three times more service calls when non-HP cartridges are used in HP Color LaserJet Enterprise printers.
• B.Non-HP cartridges (ail prematurely 70% of the time.
• C.Low-quality non-HP cartridges require user intervention, which can lead to printer damage caused by inexperienced users.
• D.Use of non-HP color ink cartridges voids the warranty of HP Color LaserJet Enterprise printers.