Online Access Free HP2-I57 Exam Questions

A customer tells you that the company needs to perform maintenance on its PCs, but they expect the existing base warranty to cover all parts and labor they might need.
How should you respond to this customer?

• A.Offer the customer a discount for HP Hardware Support Services that provide coverage for unexpected issues and can be purchased with competitive financing terms.
• B.Ask the customer to describe specific issues the company anticipates and point the customer to HP documentation that the in-house IT staff can refer to.
• C.Explain that HP Hardware Support Services can increase duration and coverage of the base warranty beyond basic parts replacement, with the addition of expert troubleshooting, diagnosis, and repair.
• D.Provide recent statistics that point to trends showing increased component reliability, resulting in reduced maintenance costs and less extensive warranty coverage.

Which statements are true about HP's Device Life Extension optional Support Service add-on? (Select three.) It extends customers' device life while enhancing performance & productivity.

• A.HP Device Life Extension can be sold as a stand-alone service.
• B.HP Device Life Extension supports sustainability RFP requests.
• C.HP Device Life Extension can be added-on to Essential, Premium, and Premium+.
• D.HP Device Life Extension always comes with Accidental Damage Protection.

What are the benefits that Premium+ Support provides to customers? (Select three.)

• A.Availability for purchase throughout the entire product lifecycle
• B.Proactively alerts users to issues like hard disc drive issues, low batteries, thermal issues, and BIOS updates before they fail
• C.Automated ticketing streamlines & expedites repairs with high-quality support
• D.Ability to monitor the entire customer fleet of HP and non-HP devices
• E.24x7 remote support in all countries where HP provides coverage

What is the benefit for HP partners to attach Predefined Asset Tagging to a typical HP hardware deal? (Select three.)

• A.Asset tags help customers save time and money and improve efficiency during the asset management process.
• B.Attaching predefined asset tags allows HP partners to increase value and profit to hardware deals.
• C.Asset tagging allows for indefinite contract term extensions until cancelled by one or the other party.
• D.Attaching asset tags results in no extra steps for the partners because they are applied during the manufacturing process.
• E.Asset tagging enables a tiered volume discount strategy to be passed along to customers.