Online Access Free HP5-H10D Exam Questions

The Accidental Damage Protection service must be purchased in combination with one of which other
services? (Select two.)

• A.Asset Tagging HP Care Pack Service
• B.Travel HP Care Pack Service
• C.Onsite HP Care Pack Service
• D.Offsite HP Care Pack Service
• E.PC Tracking and Recovery HP Care Pack Service

What is an example of the value that HP PPS Services offer to your customers?

• A.Customers can save up to 44% of the cost of an out-of-warranty repair.
• B.Customers can save up to 63% on new hardware purchased under an HP Care Pack Service.
• C.Customers have security for lost laptops and desktops due to a mobile workforce.
• D.A customer's IT staff can be trained by HP to quickly repair printer faults.

Which competitive advantage does HP PPS Services offer in comparison to Lenovo, Apple, Lexmark, and
Ricoh?

• A.Wider page array
• B.Extended business hours
• C.Wider geographic coverage
• D.Market recognition

According to the Gartner PC and Printer services worldwide heat map 2013-2016, what percent of the
total addressable market is an HP PPS Services opportunity?

• A.92%
• B.58%
• C.18%
• D.32%

When do HP Post Warranty Care Pack Services need to be registered?

• A.within 30 days after the expiration of the warranty
• B.within 10 days after the purchase of the hardware
• C.within 90 days after the purchase of the hardware
• D.within 10 days after purchasing the care pack