Online Access Free C2010-591 Exam Questions

A customer is planning to migrate from a competitive solution to IBM SmartCloud Control Desk. The existing solution uses four servers with eight cores x86-64 and 16 GB RAM each. Two of them are running Windows Server 2008 32-bit and two are running Red Hat Enterprise Linux 64bit. The customer would like to reuse the servers for IBM SmartCloud Control Desk.
Which statement is true?

• A.The customer can reuse the servers; but Windows Server 2008 32-bit is not suitable for database nodes if large buffer pools are required.
• B.The customer can reuse the hardware; but for IBM SmartCloud Control Desk all servers must have the same OS type.
• C.The customer can reuse the hardware; but Red Hat Enterprise Linux 64-bit is not supported by IBM SmartCloud Control Desk
• D.The customer cannot reuse the servers; the hardware specification does not match the minimal requirements of IBM SmartCloud Control Desk.

A customer wants the service desk personnel to track leasing contracts for their IT assets that are currently maintained in an in-house developed application. How should the customer be advised to implement this requirement?

• A.Use Integration Framework to load for the first time the lease contracts information into the Lease Contracts application, and then maintain those contracts with TAMIT
• B.Use the Maximo Data Loader to load lease information into IBM Tivoli Asset Management for IT (TAMIT).
• C.Leverage the customized asset application by using Application Designer to add a lease contract section to maintain contracts for each asset.
• D.The customer should continue maintaining their leasing contracts in their own application. Using the Integration Framework, the information of each contract can be populated in the Lease Contracts application.

Which services attributes should be considered when analyzing the outcome for customer value?

• A.desired outcome, supplier metrics, and IT objectives
• B.people, products, and technology
• C.business objectives, IT objectives, and process metrics
• D.objectives, metrics, and desired outcome

What is one benefit of IBM Tivoli Provisioning Manager (TPM)?

• A.TPM can automate best practices for common data center activities in support of change and release management processes.
• B.TPM is supplied with an integrated configuration management database which can be used as a foundation for an unaligned provisioning solution.
• C.TPM has powerful and agentless discovery technology which can discover assets and asset relationships in realtime.
• D.TPM has a self-service catalog which can be offered out-of-the-box to customers who need to reduce their time to market new services.

What has to be considered in the service design stage according to ITIL?

• A.the design of Service Level Agreements
• B.the design of the service catalog
• C.the design of measurement systems, methods, and metrics
• D.the design of functions and applications