Online Access Free C9550-412 Exam Questions

A company has implemented a case of managing customer complaints. When the customer calls in to ask about the status of the complaint, the Customer Service Representative (CSR) must be able to search by customer name in the Process Portal to find right case.
How must the BPM application developer provide this feature?

• A.Define a saved search in the process admin console
• B.Select the visible in process portal check box in the business data section in the process designer
• C.store the customers name in an exposed process variable
• D.Enable auto-tracking in the Overview tab of the Business Process Definition (BPD)

A BPM Application developer must store documents in a content management system as a part of a process's activity. It is a requirement that the content management system is the IBM business process manager document store, which is implemented using a non-IBM database.
During a playback session, the BPM application developer notices that a 2 GB video file document fails to be stored. What is the reason for the failure?

• A.The embedded document store cannot save binary files when using a non-IBM database.
• B.Binary files cannot be stored when the embedded document store uses a database.
• C.The built-in document store cannot save video files.
• D.The size of the document is larger than the maximum allowed.

An insurance company has a claims process that is performed by a claims analyst and is due in 3 days. If the claims analyst has not completed the task in 4 days an escalation should be sent to a manager The claims analyst can still complete the task, even if the escalation has been triggered, and the manager should only be notified once.
Which configuration should the BPM application developer implement for the escalation timer?

• A.Exhibit D
• B.Exhibit B
• C.Exhibit A
• D.Exhibit C

After deploying a new snapshot and migrating in-flight instances to the new snapshot, a BPM application developer has found some instances with orphaned tokens.
Which API must the BPM application developer use to manage the orphaned tokens?

• A.JavaScript
• B.REST
• C.Java
• D.Web Services

A tire production company requests to be informed via email if a new custom-tier request approvals take too long. If 20 approval steps take longer than 2 hours, management must be informed.
How does a BPM application developer solve this request?
The BPM application developer creates:

• A.aSLA with a "Violated N times over period" trigger and "send mail to" as the consequence.
• B.A scheduler which queries the database and sends mail if the condition is met.
• C.A SLA with a "Violated N times over period" trigger and "starts a service" as the consequence.
• D.Tracking points or activates auto tracking and creates a report which shows the required approval-period. The customer can supervise the SLA themselves.