Online Access Free CFM Exam Questions

A residential complex next to a facility manager's building has complained about light trespassing from the campus area. What is the BEST action to take to minimize the amount of light that escapes from your property?

• A.Remove some of the lights closest to the residential complex.
• B.Reduce the wattage in the exterior lighting fixtures.
• C.Move the offending light fixtures away from that area.
• D.Reduce the fixture's height, angling, and shield the fixtures to decrease glare.

What is NOT typically included in service level agreements (SLAs)?

• A.Billing or chargeback procedures.
• B.Request for proposal.
• C.Definition of services.
• D.Problem management resolution procedures.

What is the primary leadership goal for a Facility Manager?

• A.Help clients and customers succeed
• B.Be the go-to person for guidance on FM issues
• C.See the big picture

What tools would a project manager use or create to define the project team?

• A.Project schedule, corporate organizational chart, and human resources policy
• B.Project budget, project schedule, and project organizational chart
• C.Work breakdown structure, project organizational chart, and responsibility matrix
• D.Task list, responsibility matrix, and the request for proposal that initiated the project

What does the effectiveness of infrastructure resilience rely on?

• A.Written incident response plans, training, management participation, employee adaptability.
• B.Finance, security, supply chain, communications.
• C.Back-up power, capital planning, supply chain, security.
• D.Robustness, resourcefulness, rapid recovery, redundancy.