The major advantage of moving from many desktop PCs to a thin client architecture is that desktop application software will never have to be upgraded. A thin client architecture is a type of client-server architecture that uses lightweight or minimal devices (thin clients) as clients that connect to a central server that provides most of the processing and storage functions. A thin client architecture can offer several benefits over a traditional desktop PC architecture, such as lower cost, higher security, easier maintenance, etc. One of these benefits is that desktop application software will never have to be upgraded on thin clients, as all the applications are installed and updated on the server, and accessed by thin clients through a network connection. This can save time and money for installing and upgrading software on individual devices, and ensure consistency and compatibility among different devices. The security of the desktop PC is enhanced is a possible advantage of moving from many desktop PCs to a thin client architecture, but it is not the major one.
A thin client architecture can enhance the security of desktop PCs by reducing the exposure orvulnerability of data and applications on individual devices, and centralizing the security management and control on the server. However, this advantage may depend on other factors such as network security, server security, user authentication, etc. Administrative security can be provided for the client is a possible advantage of moving from many desktop PCs to a thin client architecture, but it is not the major one. A thin client architecture can provide administrative security for clients by allowing administrators to configure and manage client devices remotely from the server, and enforce policies and restrictions on client access or usage. However, this advantage may depend on other factors such as network reliability, server availability, user compliance, etc.
System administration can be better managed is a possible advantage of moving from many desktop PCs to a thin client architecture, but it is not the major one. A thin client architecture can improve system administration by simplifying and streamlining the tasks and activities involved in maintaining and supporting client devices, such as backup, recovery, troubleshooting, etc., and consolidating them on the server.
However, this advantage may depend on other factors such as network bandwidth, server capacity, user satisfaction

The most important thing to assess when conducting a business impact analysis (BIA) is the completeness of critical asset inventory. This is because the critical asset inventory is the basis for identifying and prioritizing the business processes, functions, and resources that are essential for the continuity of operations. The critical asset inventory should include both tangible and intangible assets, such as hardware, software, data, personnel, facilities, contracts, and reputation. The critical asset inventory should also be updated regularly to reflect any changes in the business environment or needs. References:
* CISA Review Manual (Digital Version), Chapter 5, Section 5.41
* CISA Online Review Course, Domain 3, Module 3, Lesson 12

Compared to developing a system in-house, acquiring a software package means that the need for testing by end users is unchanged. This is because end users are still the ultimate customers and beneficiaries of the system, and they need to ensure that the software package meets their requirements, expectations, and satisfaction. End user testing, also known as user acceptance testing (UAT) or beta testing, is the final stage of testing performed by the user or client to determine whether the software can be accepted or not1. End user testing is important for both in-house developed and acquired software packages, as it helps to verify the functionality, usability, performance, and reliability of the system2. End user testing also helps to identify and resolve any defects, errors, or issues that may not have been detected by the developers or vendors3.
Therefore, option B is the correct answer.
Option A is not correct because end user testing is not eliminated by acquiring a software package. Even though the software package may have been tested by the vendor or supplier, it may still have bugs, compatibility issues, or configuration problems that need to be fixed before deployment4. Option C is not correct because end user testing is not increased by acquiring a software package. The scope and extent of end user testing depend on various factors, such as the complexity, criticality, and customization of the system, and not on whether it is developed in-house or acquired. Option D is not correct because end user testing is not reduced by acquiring a software package. The software package may still require modifications or integrations to suit the specific needs and environment of the organization, and these changes need to be tested by the end users.
References:
Chapter 4 Methods of Software Acquisition5
What is User Acceptance Testing (UAT): A Complete Guide1
What Is End-to-End Testing? (With How-To and Example)3
How to Evaluate New Software in 5 Steps4
User Acceptance Testing (UAT) in ERP Projects
User Acceptance Testing for Packaged Software

Adequate action taken for noncompliance with the service level agreement (SLA) provides the best evidence that outsourced provider services are being properly managed. This shows that the organization is monitoring the performance of the provider and enforcing the terms of the SLA.
The other options are not as convincing as evidence of proper management. Option A, the SLA includes penalties for non-performance, is a good practice but does not guarantee that the penalties are actually applied or that the performance is satisfactory. Option C, the vendor provides historical data to demonstrate its performance, is not reliable because the data may be biased or inaccurate. Option D, internal performance standards align with corporate strategy, is irrelevant to the question of outsourced provider management.
References:
* ISACA, CISA Review Manual, 27th Edition, 2019, page 2821
* ISACA, CISA Review Questions, Answers & Explanations Database - 12 Month Subscription, QID
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