During CSF life cycle action plan review, which of the following tasks is associated with realizing benefits?
Correct Answer: B
During the Critical Success Factor (CSF) life cycle action plan review, the task associated with realizing benefits is "Monitoring performance against objectives." This task ensures that the expected benefits of the IT initiatives are being achieved by continuously assessing performance and making necessary adjustments. Monitoring performance against objectives involves tracking the progress of IT initiatives to ensure they meet their goals and deliver the expected benefits. This includes using performance metrics, key performance indicators (KPIs), and regular reviews to evaluate whether the initiatives are on track and delivering value. COBIT 2019 Framework References: * COBIT 2019 Implementation Guide, Chapter 7:Emphasizes the importance of monitoring and measuring performance to ensure that benefits are realized and objectives are met. * COBIT 2019 Design Guide, Chapter 4:Highlights the role of performance monitoring in managing and achieving IT governance and management objectives. By monitoring performance against objectives, enterprises can ensure that their IT initiatives are successful and provide the intended benefits, making it a critical task in the CSF life cycle action plan review.
COBIT-Design-and-Implementation Exam Question 7
Who is responsible for performing a stakeholder satisfaction survey and gathering feedback on lessons learned from the implementation of an EGIT program plan?
Correct Answer: C
The CIO and the program steering committee are responsible for performing a stakeholder satisfaction survey and gathering feedback on lessons learned from the implementation of an EGIT program plan. They play a critical role in ensuring that the feedback is collected systematically and used to improve future initiatives. References in COBIT 2019 Design and Implementation: * COBIT 2019 Framework: Governance and Management Objectives, MEA04 (Managed Stakeholder Engagement):This objective outlines the importance of engaging stakeholders and gathering their feedback to improve governance and management practices. * COBIT 2019 Implementation Guide, Chapter 5:This chapter highlights the role of senior leadership, including the CIO and the steering committee, in overseeing the implementation of governance programs and ensuring continuous improvement through stakeholder feedback. By actively gathering and analyzing feedback, the CIO and the program steering committee can identify areas for improvement and ensure that the governance framework remains aligned with stakeholder needs and expectations.
COBIT-Design-and-Implementation Exam Question 8
Which of the following is a KEY input to be considered when defining drivers for a COBIT implementation?
Correct Answer: B
A key input to be considered when defining drivers for a COBIT implementation is the stakeholder map. Understanding the stakeholders involved and their expectations is crucial for identifying the drivers that will shape the governance system. References in COBIT 2019 Design and Implementation: * COBIT 2019 Implementation Guide, Chapter 3:This chapter emphasizes the importance of stakeholder identification and mapping in understanding their needs and expectations, which in turn define the drivers for the COBIT implementation. * COBIT 2019 Framework: Governance and Management Objectives, MEA04 (Managed Stakeholder Engagement):This objective highlights the role of stakeholder engagement in shaping governance and management priorities. The stakeholder map provides a clear view of who the stakeholders are and what their interests and expectations are, ensuring that the drivers for the COBIT implementation are aligned with the needs of the enterprise.
COBIT-Design-and-Implementation Exam Question 9
When considering the IT implementation methods design factor, and the design factor value is agile, which of the following should be a management objective priority?
Correct Answer: D
When the IT implementation methods design factor value is agile, the management objective priority should be "Managed IT changes." Agile methodologies involve frequent changes and iterations, making effective change management crucial for success. Agile methodologies emphasize flexibility, iterative development, and rapid response to change. As a result, managing IT changes becomes a priority to ensure that changes are systematically controlled, risks are mitigated, and alignment with business goals is maintained. COBIT 2019 Framework References: * COBIT 2019 Framework: Governance and Management Objectives, BAI06 Managed IT Changes:This objective focuses on managing all IT changes in a controlled manner, ensuring minimal disruption and alignment with business goals. * COBIT 2019 Design Guide, Chapter 3:Discusses the importance of aligning management objectives with specific design factors, such as IT implementation methods like Agile. By prioritizing "Managed IT changes," the enterprise can ensure that its agile implementation remains effective and aligned with overall governance objectives.
COBIT-Design-and-Implementation Exam Question 10
It is CRITICAL to perform a due diligence review following which type of event?
Correct Answer: B
It is critical to perform a due diligence review following a merger, acquisition, or divestiture. Such events involve significant changes to the organizational structure, assets, and operations, necessitating thorough review to identify risks, synergies, and compliance issues. References in COBIT 2019 Design and Implementation: * COBIT 2019 Framework: Governance and Management Objectives, APO12 (Managed Risk):This objective emphasizes the importance of risk management during significant organizational changes, such as mergers and acquisitions. * COBIT 2019 Implementation Guide, Chapter 3:This chapter outlines the need for due diligence in evaluating potential risks and ensuring that governance and management practices are adapted to new organizational contexts. A due diligence review ensures that all aspects of the merger, acquisition, or divestiture are carefully assessed, mitigating risks and supporting a smooth transition.