A.People, skills and competencies

B.Assignment of responsibility and accountability roles

C.Process practices that include inputs and outputs

A.Satisfaction levels of board and executive management with business process capabilities

B.Ratio of significant incidents that were not identified in risk assessments vs. total incidents

C.Number of business processing hours lost due to unplanned service interruptions

A.Achieves the stated purpose

B.Provides prescriptive steps

C.Provides statements of actions to deliver benefits

D.Supports clear roles and responsibilities

A.Identifying related industry standards

B.Aligning with internal IT policies and procedures

C.Maintaining integrity and consistency

A.Optimization of value

B.Achievement of value

C.Preservation of value