Online Access Free CPUX-F Exam Questions

Fill in the blanks:
During a contextual interview, the interviewer treats the interviewee as the while the interviewer is the humble________ (__________model).

Which one best describes a "Pre-session interview?

• A.An activity in a usability test session where the usability test participant answers questions about their background and previous experience with the interactive system and related interactive systems.
• B.Shows a difficulty in using the user interface that affects the ability of the user to achieve their goals effectively, or efficiently, or with satisfaction.
• C.The first activity in an interview or a usability test session where the usability test participant is informed about the purpose of the interview or usability test and what their role and contribution will be
• D.Used as a measure of usability findings from a usability test to indicate the impact and criticality on the user experience and the consequences.
• E.An activity in a usability test session where the usability test participant answers questions about their user experience and general impression of the interactive system.
• F.Reports the results of a usability test, a usability inspection or a user survey

Which one of the following is NOT a typical rating of a usability finding?

• A.Essential problem (must be fixed regardless of cost)
• B.Positive finding
• C.Catastrophic problem (life-threatening problem)
• D.Critical problem
• E.Major problem
• F.Minor problem

Which two of the following statements are valid as-is scenarios for an existing car rental website?

• A.When renting a car, customers need to know which cars are available for their chosen dates so they can complete their journey on time.
• B.Rachel visits the car rental website to rent a small car so she can drive from Reading to Keswick to visit her brother. She compares the cars available for the dates she wants to travel and chooses the one she likes best. She reserves the car for collection on the evening of the day before her trip.
• C.Establish the required departure time; 2. Establish the costs for each available vehicle; 3. Choose a vehicle (based on cost size, personal preferences); 4. Reserve the car; 5. Collect the car.
• D.When renting a car, customers must be able to select their chosen dates so the website can display the cars which are available.
• E.Rachel lives in a village outside Reading. She drives but doesn't own a car as her village has good public transport links to the nearest town, where she works, and she finds the bus convenient and cheap. Rachel occasionally visits her brother in Keswick for the weekend. It is too expensive for her to make this journey by train, and the bus takes too long, so she usually rents a car.
• F.Rachel visits the car rental website to rent a small car so she can drive from Reading to Keswick to visit her brother. It is unclear whether the cars she is considering are available for the dates she wants to travel. Rachel looks for a phone number to speak to someone at the rental company but she can only find a web chat service which is currently offline. Frustrated, Rachel leaves the website and searches for an alternative car rental company.

A car rental website does not offer users the opportunity to cancel a reservation. An analysis of the context of use shows that users need this function. Which one aspect of the ISO 9241 definition of usability is violated by this website?

• A.Speed
• B.Completeness
• C.Effectiveness
• D.Accessibility
• E.Satisfaction
• F.Efficiency