Online Access Free CTFL-UT Exam Questions

During a usability test, a user suggested that a quick search box on every page would help a lot for several of the main tasks. You added this finding to the list.
What's the correct classification for these kinds of findings?

• A.Usability problem
• B.Good idea
• C.Functional problem
• D.Positive finding

Why are positive usability findings of high importance? Which of the following statements is wrong?

• A.Positive usability findings allow a better view of the usability of the product.
• B.Positive findings are of high importance because they can be used in the report to justify the costs of the test.
• C.Positive usability findings should be used to communicate to the development team which features should not be modified or deleted.
• D.Positive usability findings make it easier to sell the need for correcting usability problems by giving a balanced view.

A company distributes its products over a web shop where users can put items in their shopping cart. After they click on "checkout", the checkout process starts and users cannot go back anymore to correct possible mistakes. The only way is to hit the "back" button of the browser, which might lead to an expired session and therefore losing all items in the shopping cart.
Which of the following heuristics would best describe this usability issue?

• A.Aesthetic and minimalist design
• B.User control and freedom
• C.Help and documentation
• D.Visibility of system status

What is a usability test task?

• A.A usability test execution activity specified by the moderator that needs to be accomplished by a usability test participant within a given period of time
• B.A process through which information about the usability of a system is gathered in order to improve the system (known as formative evaluation) or to assess the merit or worth of a system (known as summative evaluation)
• C.A test session in usability testing in which a usability test participant is executing tests, moderated by a moderator and observed by a number of observers
• D.A document specifying a sequence of actions for the execution of a usability test. It is used by the moderator to keep track of briefing and pre-session interview questions, usability test tasks, and post- session interview questions

Which of the following statements about usability test scripts is wrong?

• A.It is a checklist used by the moderator of a usability test.
• B.It contains answers to the test questions.
• C.It contains pre-session interview questions.
• D.It contains post-session interview questions.