Online Access Free CT-UT Exam Questions
| Exam Code: | CT-UT |
| Exam Name: | ISTQB Certified Tester Usability Tester |
| Certification Provider: | ISTQB |
| Free Question Number: | 40 |
| Posted: | Nov 03, 2025 |
In a short conversation, a potential customer mentions that accessibility is of great importance to them. What does this mean?
A company distributes its products over a web shop where users can put items in their shopping cart. After they click on "checkout", the checkout process starts and users cannot go back anymore to correct possible mistakes. The only way is to hit the "back" button of the browser, which might lead to an expired session and therefore losing all items in the shopping cart.
Which of the following heuristics would best describe this usability issue?