Online Access Free 070-685 Exam Questions

Exam Code:070-685
Exam Name:Pro: Windows 7, Enterprise Desktop Support Technician
Certification Provider:Microsoft
Free Question Number:191
Posted:May 31, 2026
Rating
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Question 1

All client computers on your company network were recently upgraded from Windows Vista to windows 7.
Several employees use a scanner to import document images into a database. They install a new scanning application on their computers. The application updates the device driver for the scanners as part of the installation process.
Employees report that the application can no longer connect to the scanner.
You need to ensure that the employees can use the scanner.
What should you do?

Question 2

DRAG DROP
A user lost his EFS private key and cannot access his encrypted folder.
Based on the company's current configuration, you need to ascertain how to recover the encrypted folder.
Which two actions should you perform in sequence? (To answer, move the appropriate actions from the list of actions to the answer area and arrange them in the correct order.)

Question 3

The sales users that were part of the VPN server pilot project report that they can no longer establish VPN
connections to the internal network.
You need to ensure that all authorized users can establish VPN connections to the internal network.
What should you request a domain administrator to do?

Question 4

A corporate environment includes client computers running Windows 7 Enterprise. The hard drives of all client computers are encrypted by using Windows BitLocker Drive Encryption. The operating system of a client computer is not found. You are unable to repair the operating system. You need to recommend an approach for salvaging data from the client computer. What is the best approach to achieve the goal? (More than one answer choice may achieve the goal. Select the BEST answer.)

Question 5

A corporate environment includes client computers running Windows 7 Enterprise. The client computers are joined to an Active Directory Domain Services (AD DS) domain. A member server named SERVER01 hosts shared folders and a website. DNS is the primary name-resolution protocol in use. There have been no recent changes to the DNS entries.
The user of a client computer named PC01 can access the shared folders, but cannot access the website by using Windows Internet Explorer. Users of other client computers can access the shared folders and the website.
You need to recommend an approach for ensuring that the user can access the website from PC01.
What is the best approach to achieve the goal? (More than one answer choice may achieve the goal. Select the BEST answer.)

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