Online Access Free 74-338 Exam Questions

Exam Code:74-338
Exam Name:Lync 2013 Depth Support Engineer Exam
Certification Provider:Microsoft
Free Question Number:114
Posted:Aug 27, 2025
Rating
100%

Question 1

You support Microsoft Lync Server 2013 in your company network. Your company has four buildings on a single site. A user reports that when she calls users in another building, the call quality is poor. You receive the Quality of Experience (QoE) report: Capture device: Headset MicrophoneRender device: Headset EarphoneMicrophone timestamp error: 0.02msEcho percent microphone in: 15.21%Codec: SIRENAudio FEC: FalsePacket utilization: 32701Avg. packet loss rate: 10.21%Avg. jitter: 23msAvg. round trip:
62msAvg. network MOS: 3.71Avg. network MOS degradation (jitter):0.00%Avg. sending MOS: 2.97Avg. listening MOS: 3.17Receive noise level: -56dBoV Which of the following values is outside acceptable limits?

Question 2

You deploy a Microsoft Lync Server 2013 Enterprise Pool that is configured with Enterprise Voice and Dial-in Conferencing. All client computers run Windows 7 or Windows 8. All domain users report that they are unable to use application sharing while they are attending conferences. Voice and dial-in conferencing function as expected. You need to ensure that domain users are able to share applications while they are attending conferences. You need to achieve this goal with the least amount of administrative effort. What should you do?

Question 3

DRAG DROP You support a customer whose network environment includes a Microsoft Lync Server 2013 Standard Edition deployed for instant messaging
(IM), presence, voice, video, audio conferencing, video conferencing, and Enterprise Voice workloads. Your customer also has an IP Private Branch Exchange (PBX), which the company plans to decommission within the next three months. Your customer has deployed a session initiation protocol (SIP) trunk solution from a service provider with the Lync Server 2013 environment. You are also using a media gateway connecting the Lync Server 2013 and IP PBX for voice between the IP PBX phones and the Lync 2013 phones. You have eliminated the Tl connection to the IP PBX and you are using Lync 2013 Enterprise Voice services for all public switched telephone network
(PSTN) calls for all users. IP PBX phone users connect to the company meeting by using Lync's dial-out capability. IP PBX phone users report the following issues:
-The name and number displayed for incoming calls are incorrect.
-When users make outgoing calls, call quality deteriorates over time to the point that they cannot hear the other participants.
-Outgoing calls to PSTN sometimes get re-order tones.
-Users who join the conference by using the Call Me feature report issues with incoming calls, affecting both display and voice quality. You are unable to reproduce the issues by using test phone lines on IP PBX and test Lync
client accounts on Lync Server 2013.
You decide to use a user's telephone to try to reproduce the problem. You need to capture troubleshooting details from the Lync Server 2013 environment of a test call that uses the executive IP PBX Which four commands should you run in sequence? (To answer, move the appropriate four actions from the list of actions to the answer area and arrange them in the correct order.)

Question 4

DRAG DROP You support Microsoft Lync Server 2013 servers for an international company. You enable the Enhanced 9-1-1 (E9-1-1) emergency notification feature for users in a New York office. The users report that Lync prompts them to enter a location. You need to configure Lync to populate location information automatically. Which three steps should you perform in sequence? To answer, move the appropriate three actions from the list of actions to the answer area and arrange them in the correct order.

Question 5

You support Microsoft Lync Server 2013 servers in your customer's network. The network is isolated from Internet with a firewall. Users report voice and video communication problems while communicating with external participants. You need to verify port availability for audio/video communication on the Edge Server. Which two actions should you perform? (Each correct answer presents part of the solution. Choose two.)

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