MB-230 Exam Question 1
You need to create the SLAs.
Which three SLAs should you create? Each correct answer presents part of the solution.
NOTE:Each correct selection is worth one point.
Which three SLAs should you create? Each correct answer presents part of the solution.
NOTE:Each correct selection is worth one point.
MB-230 Exam Question 2
A trucking company uses a custom table named Leased Truck in Dynamics 365 Customer Service to capture leasing details. The company is implementing Connected Customer Service for Azure IoT Hub to track the leased trucks.
You need to configure the custom table Leased Truck for IoT integration.
Which two methods achieve the goal? Each correct answer presents a complete solution.
NOTE:Each correct selection is worth one point.
You need to configure the custom table Leased Truck for IoT integration.
Which two methods achieve the goal? Each correct answer presents a complete solution.
NOTE:Each correct selection is worth one point.
MB-230 Exam Question 3
You need to ensure that an appropriate resource for sick appointments can be scheduled.
What should you configure?
What should you configure?
MB-230 Exam Question 4
You are the Dynamics 365 administrator for a help desk. You merge CaseB into CaseA. You need to examine each case and determine what occurred.
What is the result of the merge? To answer, select the appropriate action in the dialog box in the answer area.
NOTE: Each correct selection is worth one point.
What is the result of the merge? To answer, select the appropriate action in the dialog box in the answer area.
NOTE: Each correct selection is worth one point.
MB-230 Exam Question 5
You are a Dynamics 365 for Customer Service administrator creating surveys for Voice of the Customer (VoC).
You need to ensure that VoC survey responses trigger an escalation in support.
Which workflow should you use?
You need to ensure that VoC survey responses trigger an escalation in support.
Which workflow should you use?