Online Access Free MB-260 Exam Questions

You created a Microsoft Dynamics 365 Customer Insights environment for testing by copying the configuration of the production environment.
You need to make sure the new environment is operational and satisfies all relevant requirements.
Which three steps should you perform after creating the new environment? Each correct answer presents part of the solution.
NOTE: Each correct selection is worth one point.

• A.Remove export destinations and disable scheduled refreshes.
• B.Add role assignments to grant access to marketing team members.
• C.Recreate the data source that contains sales CRM contacts.
• D.Recreate the data source that contains EcommerceCustomer.
• E.Enter credentials for the data source that contains sales CRM contacts.

You are a Customer Data Platform Specialist. You are creating a new measure for business accounts (B2B) in audience insights.
One of the requirements for the new business-level measure is to add a dimension of the city for each business account.
What is needed to ensure that this measure is created as a business-level measure instead of a customer-level measure?

• A.Use the default "CustomerlD* dimension when creating the measure.
• B.Use the default "AccountID" dimension when creating the measure.
• C.Remove the default "AccountlD" dimension when creating the measure.
• D.Remove the default "CustomerlD* dimension when creating the measure.

You are the administrator for a new Dynamics 365 Customer Insights environment at your organization.
You need to set up the Search & filter index for the first time.
What three actions should you perform in sequence? To answer, move the appropriate actions from the list of actions to the answer area and arrange them in the correct order.

Correct Answer:

Explanation:

Your manager asked you to evaluate the use of suggested segments for marketing campaigns.
You need to tell your manager what kinds of segments can be suggested based on the current Dynamics 365 Customer Insights configuration.
Which two types of segments can be suggested? Each correct answer presents a complete solution.
NOTE: Each correct selection is worth one point.

• A.Customers who have made the most recent purchases.
• B.Customers who have the lowest average customer satisfaction scores.
• C.Customers who have the highest total spend per customer.
• D.Customers who have generated the most revenue from ticket sales

You are a Customer Data Platform Specialist. You need to design a process to share the unified customer profile with the sales team. The sales team uses the Dynamics 365 Sales app for marketing list generation.
Which two conditions must be met to export segments needed by the sales team to the D365 Sales app? Each correct answer presents part of the solution.
NOTE: Each correct selection is worth one point.

• A.Contacts do not have to be present in Dynamics 365 Sales because the export process will create new contact records if they do not already exist.
• B.Dynamics 365 Sales Contacts must be ingested into audience insights as a data source and included in the unified customer profile.
• C.In order to export segment of customers who have Loyalty email to Dynamics 365 Sales, a connection to the Dynamics 365 Sales environment must be configured.
• D.In order to export segment of customers who have DOB to Dynamics 365 Sales to create marketing lists, a connection to the Dynamics 365 Sales environment must be configured.