Online Access Free MB-600 Exam Questions
| Exam Code: | MB-600 |
| Exam Name: | Microsoft Power Apps + Dynamics 365 Solution Architect |
| Certification Provider: | Microsoft |
| Free Question Number: | 58 |
| Posted: | Sep 20, 2026 |
A company is implementing Dynamics 365 Sales.
The company has turned off out-of-the-box quote calculations in order to implement its own custom calculations.
When users update a line item on a quote, they expect to see an updated total for the quote in real time. Users are reporting inconsistent behavior, with some aggregations taking up to two hours.
You review the system design and notice many asynchronous workflows.
You need to recommend a solution to enable the calculation in real time.
Which two options should you recommend? Each answer presents a complete solution.
NOTE: Each correct selection is worth one point.
A company uses a checklist to ensure that salespeople are following the same steps when qualifying a lead and that proper handoff is followed when a salesperson goes on vacation.
You need to recommend a solution that will incorporate this checklist.
What should you recommend?
You are implementing Dynamics 365 Customer Service for your company.
The company is deciding whether to use an on-premises or online implementation. One of the biggest concerns is about disaster recovery processes.
You need to explain how each system would be recovered with minimal effort and loss of data in case of a disaster.
Which recovery method should you use? To answer, drag the appropriate recovery methods to the correct location. Each recovery method may be used once, more than once, or not at all. You may need to drag the split bar between panes or scroll to view content.
NOTE: Each correct selection is worth one point.
A company provides professional development certifications to technologists around the world. The company uses multiple call centers to support customers. The company plans to implement Dynamics 365 Customer Service.
The company must increase productivity for call center employees. The solution must meet the following requirements:
* Handle multiple customer interactions at once.
* Ensure that users can access information from several business applications.
* Interact with customers by using the following channels: chat, phone calls, emails, and online reviews.
* Implement all functionality in a single interface.
You need to recommend a solution that meets the requirements of the company.
What should you recommend?
Note: This question is part of a series of questions that present the same scenario. Each question in the series contains a unique solution that might meet the stated goals. Some question sets might have more than one correct solution, while others might not have a correct solution.
After you answer a question in this section, you will NOT be able to return to it. As a result, these questions will not appear in the review screen.
You want to integrate Microsoft Teams with Dynamics 365 Customer Service.
You install both apps, but Teams is not working when in Dynamics 365 Customer Service.
You need to troubleshoot the situation.
Solution: Install Omnichannel for Customer Service in your Dynamics 365 Customer Service instance.
Does the solution meet the goal?