Online Access Free MB2-704 Exam Questions

A customer purchases a widget at retail price. Another customer purchases the same product at wholesale price.
What should you create to enable both customers to pay the correct amount?

• A.One retail price list with two product price list items
• B.One retail and one wholesale price list
• C.One retail and one wholesale product
• D.One retail price list and one discount list

Two active case records are related to the same issue but have nothing else in common.
Your manager asks you to make an association between the records.
What should you do?

• A.Reference the case ID of the other case in the notes field of each case.
• B.Reference the case ID of the other case in the case ID field of each case.
• C.Add one case to the sub-grid on the other case for similar cases.
• D.Merge the two case records.

You create a personal dashboard to help manage your service cases.
You need to make the dashboard available to your coworker.
What should you do?

• A.Share the dashboard with your coworker.
• B.Export the Dashboard to Excel, and share the Excel Workbook.
• C.Copy and assign the dashboard as a system dashboard.
• D.Schedule the Dashboard to be Emailed as a Report.

You currently sell widgets individually.
You now need to configure the product catalog to sell widgets in packs of 12.
What should you configure?

• A.Primary unit
• B.Unit
• C.Base unit
• D.Unit group

You use the service scheduling feature of Microsoft Dynamics CRM to manage inspection services.
You need to configure Microsoft Dynamics CRM with the following information:
- A junior inspector can supervise one inspection at a time.
- A senior inspector can supervise two inspections at a time.
Which two actions should you perform? Each correct answer presents part of the solution. Choose two.

• A.Create a connection on the resources for the inspectors.
• B.Configure the capacity on the resources for the inspectors.
• C.Create a connection on the resource group that includes the inspectors.
• D.Add a selection rule to the inspection service.