Online Access Free MB2-713 Exam Questions

Exam Code:MB2-713
Exam Name:Microsoft Dynamics CRM 2016 Sales
Certification Provider:Microsoft
Free Question Number:95
Posted:May 28, 2026
Rating
100%

Question 1

Recently, you lost several opportunities to the same competitor.
You want to start tracking lost opportunities.
You need to identify what information about the competitor can be retrieved from Dynamics
CRM.
What two pieces of information should you identify? Each correct answer presents a complete solution.

Question 2

You have Dynamics CRM organization that has 50,000 contacts in regions around the world.
Your job is to review the records of the contacts from three regions. The contacts in the three regions are managed by different account managers. You work with only one of the regions per day, updating the address information of the contacts in that region.
You need to view only the contacts from a specific region.
What should you do?

Question 3

You create a personal view.
You need to ensure that both you and a coworker can use the view.
What are two possible ways to achieve the goal? Each correct answer presents a complete solution.

Question 4

Your product line is expanding rapidly and you sale representatives often are unfamiliar with the full of list of applicable products for a customer. As such, your sales team often misses chance to upsell and sell related accessories. You identify what you can add to the product catalog to support upselling and cross-selling.
What should you identify?

Question 5

Your marketing team is promoting a sale that they will announce by using email. The email message will be sent to existing customers who recently purchased similar products and to potential customers from a purchased mailing list.
Any sales made as a result of the sale need to have the pricing applied, the sales must be tracked so that the marketing team can report on the return on investment (ROl) of the initiative.
What are two possible ways to achieve the goal? Each correct answer presents a complete solution.

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