Online Access Free MB2-718 Exam Questions

You need to provide quick ad-hoc analysis of data from within the Microsoft Dynamics 365 environment Which Export to Excel option should you use?

• A.dynamic pivot table
• B.static worksheet
• C.dynamic worksheet
• D.Excel Online

Which two of the following are valid routing rule actions? Each correct answer presents part of the solution.

• A.Assign to User/Team
• B.Route to Queue
• C.Send Email
• D.Cancel Case

Which two security roles are created when you install the Field Service application? Each correct answer presents a complete solution.

• A.Field Service Representative
• B.Field Service Administrator
• C.Field Service Read Only
• D.Field Service Dispatcher

You need to enable the Map view for the schedule board. What should you do first?

• A.Enable the connection to Bing Maps.
• B.Enable Custom Geolocation.
• C.Select a resource details view.
• D.Enable service territories.

Your organization uses enhanced service level agreements (SLA's).
You need to create a view that displays the SLA failure and succeeded time for data related to a case.
Which entity should you use to select the fields?

• A.SLA KPI Instance
• B.SLA
• C.enhanced SLA C
• D.SLA Item