Online Access Free MB2-877 Exam Questions

You create a complex agreement and booking that includes service tasks and services.
You need to use the existing agreement as the basis for future agreements.
Which two actions should you perform? Each correct answer presents part of the solution.

• A.Export the agreement and booking records to Microsoft Excel. Modify the information and import the file to create new agreement.
• B.Create a booking setup. Define an incident type for the booking setup.
• C.Elevate the agreement to an agreement template. Use the template to create new agreements of this type.
• D.In the existing agreement, click Copy Agreement. Specify the new customer information and click OK.

You install the Field Service Solution and set up incident types. You create a work order that uses a primary incident type.
Which three pieces of information are populated on the work order? Each correct answer presents part of the solution.

• A.products
• B.price list
• C.actual duration
• D.priority
• E.service tasks
• F.services

You install the Woodford solution and begin setting up the mobile application. You need to import the Field Service project.
Which three components must you define? Each correct answer presents part of the solution.

• A.security roles
• B.password policies
• C.priority
• D.project name
• E.resources

A field technician is completing a job and getting ready to drive to the next job. The dispatcher needs to provide the technician with driving directions.
What should the dispatcher do?

• A.On the work order form ribbon, click Get Driving Directions.
• B.Select a work order from any view. On the ribbon, click Get Driving Directions.
• C.From the schedule board, right-click the scheduled work order and select Get Driving Directions.
• D.From the schedule board, click Actions and select Get Driving Directions.

You deploy the Field Service mobile application for a field service agent. You need to ensure that all Field Service functionality is available to the agent.
Which user type should you select during the initial configuration?

• A.Support User
• B.Anonymous External User
• C.Standard User
• D.Registered External User