Online Access Free MB2-877 Exam Questions

You restore Resource Schedule Optimization. You need to optimize individual resource schedules.
What should you do?

• A.From the schedule board, right-click a Resource record and select Optimize Schedule.
• B.From the schedule board, click Actions and select Optimize Schedule.
• C.In Resource Schedule Optimization, locate a User record and select Optimize Schedule.
• D.In Field Service Administration, locate a Resource record and select Optimize Schedule.

You implement the Resco Field Service mobile application for an organization. You need to add sales features and functionality.
Which two actions should you perform? Each correct answer presents part of the solution.

• A.Register the added entities Resco Woodford application prior to extending the Resco application.
• B.Purchase the required licenses to extend usage of the Resco application beyond field service entities.
• C.Extend the Resco application to include leads, opportunities, and other entities needed for sales.
• D.Implement the standard Microsoft Dynamics 365 mobile application instead of the Resco application.

Service technicians perform groups of related activities. You need to provide a total estimated duration for the group of activities so that they can be scheduled as one assignment.
Which set of entities should you use?

• A.work order and activities
• B.case and activities
• C.work order and service tasks
• D.case and service tasks

You need to prepare field agents to use the Field Service application in both online and offline mode.
Which behavior should you highlight for the field agents?

• A.A user must switch the application to offline mode before entering an area without coverage.
• B.Offline changes to records that trigger workflows in Microsoft Dynamics 365 will run when a user makes a change.
• C.If a user enters an area without coverage in online mode, the user can continue to use the application in its current state and it will synchronize when returning to an area with coverage
• D.Offline changes to records that trigger workflows in Microsoft Dynamics 365 will run when the data is synchronized.

You create a custom entity to manage specific types of services. You need to start scheduling resources for work related to the entity.
What should you do?

• A.Enable the custom entity for scheduling using universal scheduling.
• B.Create a relationship between the custom entity and Booking Resources entities.
• C.Use work orders instead of the custom entity.
• D.Add the custom entity to the schedule board.