Online Access Free MB6-897 Exam Questions

You need to determine which optional features can be added to a call center.
Which two should you choose? Each correct answer presents a complete solution.

• A.Add a call center channel.
• B.Add the call center to the default assortment hierarchy.
• C.Create scripts that appear in the sales order form at the time of order entry.
• D.Import a file that indicates duplicate customers.
• E.Process the assortment for the new call center channel.

A sales order has the detailed status set to Open order.
What does this mean?

• A.The order is awaiting payment authorization.
• B.The order has a future order date and will be processed in the future.
• C.The order is ready to be picked, packed, or invoiced.
• D.The order is in the process of being created or modified.

You configure a new retail channel for a call center. You define the default warehouse and default customer.
Call center employees must be able to take sales orders.
You need to complete the call center configuration with the minimum required settings.
Which three actions should you perform? Each correct answer presents part of the solution.

• A.Enable order completion.
• B.Add affiliation discounts to the call center channel.
• C.Assign channel users to the call center.
• D.Set up payment methods for the call center channel.
• E.Assign the Retail reporting purpose to the organization hierarchy

You start using the order holds feature for your store.
What is the purpose of the minimum score parameter?

• A.determines when an order must be placed on a system fraud hold code
• B.creates an override against the Hold code
• C.qualifies an order for a hold code
• D.clears the hold code for an order

You plan to run the installment billing process for a company. You process a credit card payment.
Which two actions will occur? Each correct answer presents a complete solution.

• A.The payment requires manual authorization.
• B.The payment is submitted for authorization.
• C.The payment is added to the balance of the customer's account.
• D.The payment is settled.