Case Study 2 - Litware, Inc
Overview
General overview
Litware, Inc. is an international manufacturing company that has 4,000 users. The company has the following four departments:
IT
HR
R&D
Sales
Physical locations
Litware has two main offices. The offices are located in New York and London.
All offices connect to each other by using a WAN link. Each office connects directly to the Internet.
Existing environment
All user accounts have an Azure Active Directory Premium Plan P1 license.
Litware has a Microsoft 365 subscription that has Office 365 Enterprise E3 licenses for all users.
All the E3 products and services are enabled for each user.
Litware uses Microsoft Skype for Business Online.
Requirements
Planned Upgrade
Litware identifies the following requirements for a planned upgrade from Skype for Business Online to Microsoft Teams:
Provide high quality audio, video, and online meeting experience for Microsoft Teams end users.
Implement a data retention solution in Microsoft Teams.
Minimize costs and administrative effort.
Use the principle of least privilege.
For the sales department, Litware plans to create a team that dynamically updates its membership when users leave and join the department.
Department Upgrade Requirements
Litware plans to implement upgrade requirements for the departments as shown in the following table.

Microsoft Teams Requirements
All teams must meet the following requirements:
Only users in a partner company that uses a domain named fabrikam.com must be able to collaborate in teams by using guest accounts.
Only users in the compliance department of Litware must be able to create teams.
Planned Network Tasks
Litware identifies the following network validation tasks:
An administrator named Admin5 must be able to review the required bandwidth to support audio conferencing, video conferencing, and screen sharing in Microsoft Teams.
An administrator named Admin6 must be able to review network issues that cause poor call quality reported by users.
Data Retention Requirements
Litware identifies the following data retention requirements:
Requirement1: All messages in team collaborations must be deleted after seven years.
Requirement2: all files used in team collaborations must be retained for five years.
Requirement3: All files used in personal chats must be retained for five years.
Device Requirements
You provide Microsoft Teams-certified IP phones to users in the IT and R&D departments. Each device must meet the following requirements:
The time zone on the phones used by the R&D department must be set to UTC-8.
The time zone on the phones used by the IT department must be set to UTC-5.
All phones must lock automatically after 60 seconds of inactivity.
Voice Pilot Requirements
Litware wants to pilot Phone System as a calling solution for 20 IT department users. The pilot project will receive phone numbers from Microsoft Teams.
Collaboration and Meeting Requirements
Litware identifies the following collaboration and meeting requirements:
Cloud recording must be disabled for all Microsoft Teams meetings organized by users in the HR departments only.
Meeting email invitations must be customized to include the Logo URL, Legal URL, and Help URL of Litware.
Hotspot Question
You need to recommend a solution to perform the network validation tasks for the platform upgrade.
Which tool and role should you recommend for each user? To answer, select the appropriate options in the answer area.
NOTE: Each correct selection is worth one point.

Drag and Drop Question
You have a Microsoft 365 E5 subscription that uses Teams.
The sales department at your company requires that a toll-free number appear at the top of a list of numbers on Microsoft Outlook invites to Teams meetings.
Which four actions should you perform in sequence? To answer, move the appropriate actions from the list of actions to the answer area and arrange them in the correct order.

Case Study 1 - Contoso, Ltd
Overview
Contoso, Ltd. is a pharmaceutical company that has 3,000 users in offices across North America.
Existing Environment
Active Directory
The network contains an on-premises Active Directory domain. All user accounts are in departmental organizational units (OUs).
Microsoft Office 365
All users are assigned a Microsoft Office 365 E5 license and are enabled for the following services:
Microsoft Yammer
Microsoft Exchange Online
Microsoft SharePoint Online
Microsoft OneDrive for Business
Azure Active Directory (Azure AD)
Azure AD
dynamic group membership
Microsoft Skype for Business
Contoso has an on-premises deployment of Microsoft Skype for Business Server 2015. All the latest cumulative updates are installed on all the servers. The following services are used in Skype for Business Server 2015:
Meetings
PSTN calling
Instant messaging (IM)
Federation to external companies
Departments
Contoso has the following departments:
IT
Sales
Human resources (HR)
Research and deployment (R&D)
All groups are created by using dynamic group membership that use the department attribute.
Requirements
Business goals
Contoso identifies the following business goals:
Migrate the maximum number of users to Microsoft Teams.
Minimize administrative effort.
Device requirements
Contoso identifies the following device requirements:
Replace Skype for Business IP phones with Microsoft Teams phones.
All Microsoft Teams phones must be set to lock automatically after 60 seconds.
Meeting and Live Event Requirements
Contoso identifies the following meeting and live event requirements:
Requirement1: Guest users must be able to join live events.
Requirement2: Guest users must always wait in a meeting lobby.
Requirement3: Contoso users must always bypass the meeting lobby when they join by using the Microsoft Teams client.
Requirement4: After the upgrade to Microsoft Teams, all meetings must be scheduled by using Microsoft Teams.
Calling Requirements
Contoso identifies the following calling requirements:
Migrate all existing auto attendants and response groups to Office 365.
Minimize the on-premises PSTN infrastructure.
Technical Requirements
Guest users must be prevented from making private calls.
Security Requirements
Contoso has the following security requirements for the Microsoft Teams deployment:
The number of ports allowed on the company's firewall must be limited.
Team names must be prevented from containing the name of any products produced by Contoso.
Users in the R&D group must be prevented from sending chat messages to users in other departments.
To meet the company's compliance policy, users in the sales department must continue to use on-premises Skype for Business for IM and calling only.
Pilot Project
Contoso begins a pilot project for the upgrade to Microsoft Teams.
You identify the following issues during the pilot project:
Microsoft Teams users report that they often receive continuous notifications from the Microsoft Teams client for 20 minutes.
Two pilot users in the HR department report that they are not members of the HR team.
Drag and Drop Question
You need to recommend a voice topology for the departments. The topology must meet the calling requirements and the security requirements.
What should you recommend for each department? To answer, select the appropriate options in the answer area.
NOTE: Each correct selection is worth one point.

Hotspot Question
You have a Microsoft 365 subscription that contains a group named Group1.
You need to configure Group1 to meet the following requirements:
- Users must not be permitted to pin apps to the Microsoft Teams app
bar.
- Only the Chat, Teams, and Calendar apps must appear on the Microsoft
Teams app bar.
Which policy type should you create and which PowerShell cmdlet should you run to assign the policy? To answer, select the appropriate options in the answer area.
NOTE: Each correct selection is worth one point.

Your company uses Teams.
A user named User1 cannot invite guest users to Teams.
What should you recommend using to identify the cause of the issue?