Online Access Free CPHQ Exam Questions

A healthcare organization implemented an initiative to decrease hospital admissions for chronic heart failure.
The baseline rate was 16%, and the current rate is 12%. Based on this performance, which of the following is most applicable?

• A.Monitor the performance to ensure sustained improvement.
• B.Expand the initiative to other diseases.
• C.Discontinue the initiative to eliminate waste.
• D.Shift the resources to start another initiative.

A new pediatric psychiatric unit will open in one year. The utilization coordinator is responsible for developing the utilization management program. The program's success will depend on which of the following factors?

• A.providing educational in-services to all team members involved
• B.developing the program and presenting it to the appropriate staff members
• C.involving the team members in the development of the program
• D.obtaining approval from the chief psychiatrist at each stage of development

Which performance improvement tool best evaluates care processes and transitions?

• A.brainstorming
• B.planning grid
• C.affinity diagram
• D.flow chart

Before patient outcome data can be used for benchmarking, the data should be

• A.adjusted for severity of illness.
• B.organized by patient gender.
• C.organized by patient age.
• D.adjusted for length of stay.

A department analyzed Its process for distributing paychecks to employees. The analysis showed there were multiple checkpoints tor approval, delays In processing of the checks, and errors that caused extra work for staff. Which of the following types of waste were identified during the analysis?

• A.variation, overproduction, and over processing
• B.Inventory, variation, and motion
• C.waiting. Inventory, andtransportation
• D.defects, waiting, and over processing