The test-retest reliability coefficient is a method to measure instrument reliability. This method measures the degree
of correspondence between:

The Baldrige criteria were originally developed and applied to business; however, in 1997, healthcare- specific criteria were created to help healthcare organizations address challenges such as focusing on core competencies, introducing new technologies, reducing costs, communicating and sharing information electronically new alliance with healthcare providers, and maintaining market advantage. The Baldrige healthcare criteria are built on the set of interrelated core values and concepts.
Which of the following is NOT out of those values and concepts?

__________________ is the skill and competence of health professionals and the ability of diagnostic or therapeutic equipment, procedures, and systems to accomplish what they are meant to accomplish, reliably and effectively.

A more proactive posture would be to develop an organization-wide approach to quality measurement that meets
both internal and external demands. This approach is:

_________________ standards denote level of quality that can be reached under the best conditions, typically conditions similar to those under which efficacy is determined. These standards are especially useful as a reference points being evaluated should set as a benchmark.