A Japanese tool called 5S (each step starts with letter "S") is a systematic program that helps workers take control of
their workspace so that it actually works for them (and their customers) instead of being a neutral or, as is quite
common, competing factor. Which of the following is/are NOT out of these five 5S?

"A quality improvement team is interested in determining the percentage of medication orders that are delivered to
nurses' stations within one hour of the order's receipt in the pharmacy. Before collecting data on this question, the
team should determine whether it believes that this percentage could differ by floor, time of day, day of week, type of
medication ordered, pharmacist on duty, or volume of orders received. If the team believes that one or more of these
factors will influence the outcome, it should take steps to ensure that it collects the data relevant to these factors each
ti me the pharmacy receives an order." This example explains:

There is an art to constructing patient satisfaction surveys that produce valid, reliable, and relevant information. Likewise, survey validation itself is a time-consuming and complex undertaking.
A quality improvement team can:

Stratification is the separation and classification of data into reasonably homogenous categories, within the data, that are mutually exclusive and facilitate:

In healthcare, many terms call for more precise operational definitions that how do an organization define the terms such as (Choose two):