Online Access Free SDM_2002001030 Exam Questions

What BEST describe the CM process?

• A.Configuration Management manages and controls changes to the network & infrastructure, including acceptance, management & approval of work orders, analysis of trends in mobile networks.
• B.Configuration Management plans, manages and controls changes to the network & infrastructure, including acceptance, management & approval of work orders, documentation, Trouble Ticket reporting, invoicing.
• C.Configuration Management controls all work orders and trouble tickets; manages and controls changes to the network.
• D.Configuration Management plans, manages and controls changes to the network & infrastructure, including acceptance, management & approval of work orders, documentation, data management and integrity.

What is a typical contractual risk?

• A.The wording in the annex of the contract is in contradiction with the main body and might be used by the customer to open up the agreement again to renegotiate conditions.
• B.A new handset from a fairly unknown producer was launched by one of our customer what might cause unexpected signalling or non 3GPP conformance.
• C.The customer might postpone the payment of the issued invoices due to liquidity issues communicated in the press.
• D.The only and best technical experts with excellent knowledge about the customer network is on sick leave since few days and might not return for several month.

What is the difference between Project Governance and Operational Interaction according to the Operations Model?

• A.Project Governance is describing the interaction with all relevant stakeholders (e.g. customer, CT Team, Operations Team, Care Team etc.) on management level covering business aspects of the project in contrast to Operational Interaction which is describing the internal interaction between the operational functions e.g. FM, CM, PM etc.
• B.Project Governance is intended to cover NSN internal matters that are not directly related to matters between the Operator and NSN, while the Operational Interaction deals with communication.
• C.Project Governance is describing the interaction with all relevant stakeholders (e.g. customer, CT Team, Operations Team, Care Team etc.) on management level covering business aspects of the project in contrast to Operational Interaction which is focusing on the day-to-day interfacing between the operations team and the customer demand organization.
• D.Project Governance is describing the interaction between customer and CT Team in contrast to Operational Interaction which is describing the internal interaction between the operational functions e.g. FM, CM, PM etc.

Which are the interfaces for the Performance Mgt function?

• A.Configuration Management, Technical Support, Fault Management, Network Planning & Optimisation, Field Operations, Third party vendors.
• B.Configuration Management, Customer Account Team, Network Planning & Optimisation, Network Operations Management.
• C.Configuration Management, Technical Support, Fault Management, Network Planning & Optimisation, Network Operations Management.
• D.Field Operations, Technical Support, Fault Management, Network Planning & Optimisation, Network Operations Management.

Governance is critical to successful operations. Which statement best describes it according to the Operations Model?

• A.Governance addresses the complete communication requirements between the Operator/Customer 'Demand Organization' and Nokia Siemens Networks; and is based on four levels of relationship.
• B.Governance addresses the complete communication requirements between the Operator/Customer 'Demand Organization' and Nokia Siemens Networks; and is based on three levels of relationship.
• C.Governance addresses the complete communication requirements between the CBT and Nokia Siemens Networks; and is based on four levels of relationship.
• D.Governance addresses the complete communication requirements between the CBT and Nokia Siemens Networks; and is based on three levels of relationship.